Reviews

King & Chasemore Estate Agency has 71 reviews

Rating Guide:
+ +
Excellent
+
Good
-
Poor
- -
Bad
  • Valued Customer, Bognor Regis 21-Apr-2017
    Service Rating
    + +

    Communicated really well ,helped through anything we needed to know

    Service fantastic explained everything and could call them at anytime

  • Mrs Perry 15-Apr-2017
    Service Rating
    + +

    Excellent service friendly staff always helpful

    Excellent service I thought they went above and beyond what was required. We don't live near the property as we moved away and rented it out then it became empty so it was difficult for us to organise things required from the survey. Sammy who dealt with us did all that so we only had to phone up...

    17-Apr-2017 17-Apr-2017

    Thank you for your lovely comments. I have passed your feedback to Sammy and everyone else involved at King & Chasemore, Worthing. Many thanks. <br/>

  • Valued Customer 11-Apr-2017
    Service Rating
    -

    My service feedback with Lettings

    I have always had excellent service with King and Chasemore, however ever since Angela went on maternity leave I have received calls from a lot of different offices, who just leave messages and then I never hear from anyone again. I want service from my local office!

  • Valued Customer 09-Apr-2017
    Service Rating
    - -

    My service feedback with Sales

    Communication terrible, never copied emails to myself or brother and constantly got email addresses wrong.

    12-Apr-2017 12-Apr-2017

    I'm sorry to read that you were unhappy with the service you received and you felt the communication was poor. I would like to thank you for taking the time to leave this feedback as your comments will be passed onto the branch and help us identify ways in which we can improve. If you would like to go...

  • Valued Customer 06-Apr-2017
    Service Rating
    + +

    My service feedback with Lettings

    Prompt, efficient and extremely co-operative throughout entire transaction

  • Verified Customer 24-Mar-2017
    Service Rating
    - -

    would never use them again

    Unfourtunately i found one particular sales person in the branch who was dealing my with sale to be very weak and on the side of the buyer. I felt bullied and blackmailed by them to sell for much less than the house was worth and due to my position i had to sell. The sales person even sent around her...

    27-Mar-2017 27-Mar-2017

    Thank you for taking the time to leave this feedback. I'm very sorry to hear about the concerns you have raised here and I would like to formally look into this for you as we do take allegations such as these very seriously. Please can you email review@countrywide.co.uk with a full summary of your...

  • Verified Customer 04-Mar-2017
    Service Rating
    + +

    We had a difficult client for you to work with especially with her residenc...

    We had a difficult client for you to work with especially with her residence being in the Middle East. Despite this major obstacle you were courteous resilient and totally professional. At the end of the day your personalities saw us over a few bumps in the road and delivered us a happy client.

    06-Mar-2017 06-Mar-2017

    The King & Chasemore team in Midhurst are passionate about estate agency and work hard to ensure that each and every customer is supported throughout the entire sales process. It's great to see that you were able to benefit from their excellent service leaving you with a positive experience. Many...

  • Sarah Stothard, Felpham 04-Mar-2017
    Service Rating
    + +

    The staff at King and Chasemore were excellent throughout. The sales proces...

    The staff at King and Chasemore were excellent throughout. The sales process was not straightforwards but they helped us through and we felt that they were invested in us, not just selling our house. We would recommend them to any potential sellers.

    06-Mar-2017 06-Mar-2017

    Thank you for the great recommendation! The King & Chasemore team in Felpham are passionate about estate agency and work hard to ensure that each and every customer is supported throughout the entire sales process. It's great to see that you were able to benefit from their excellent service....

  • Mrs Gocher 01-Mar-2017
    Service Rating
    + +

    Excellent service by King & Chasemore Estate Agency

    Very helpful and friendly service

    03-Mar-2017 03-Mar-2017

    Thank you for taking the time to leave us this excellent review, it's great to see that the King & Chasemore team in Horsham were once again able to provide their proven, 5 star service! Many thanks. <br/>

  • Verified Customer 04-Feb-2017
    Service Rating
    -

    Although the sale eventually went through thanks to the efforts of Danielle...

    Although the sale eventually went through thanks to the efforts of Danielle Keith, and the initial input from Andrew Shakerley, the rest was diabolical. Lack of communication, calls not returned or phones not answered, over a prolonged period. This was due to, as I subsequently discovered, the Rottingdean...

    06-Feb-2017 06-Feb-2017

    Thank you for taking the time to leave us this feedback. I'm sorry to hear that you were disappointed with the service you received when the branch closed. I have passed your comments on to the Retail Performance Director so they can see where positive changes can be made.