Reviews

King & Chasemore Estate Agency has 44 reviews

  • 17-Aug-2017
    Customer Experience

    Top Service with the human touch!

    Very professional, friendly and helpful team on all levels - we initially bought our property though them and are now using them to fully manage it for out tenant too.

  • Valued Customer 16-Aug-2017
    Customer Experience

    Thank you to all at King and Chasemore!

    The team at Midhurst are really friendly and helpful. Their communication is excellent - they strive to ensure that the process is on track and keep in touch regularly. I would highly recommend.

    Customer Relations Team 17-Aug-2017

    Thank you for the great 5* review and recommendation. As always, we are glad to hear excellent feedback about the service we provide to our customers. I will pass your comments on to everyone involved at King & Chasemore in the Midhurst branch. Kind Regards, Sarah

  • 04-Aug-2017
    Customer Experience

    Outstanding team of professionals.

    A professional and friendly team who kept me informed throughout the entire process. They really went above and beyond when dealing with conveyancing issues on the other party's side. I can't recommend them highly enough.

    Graham Keller 04-Aug-2017

    It's great to hear that you had such a great experience at our King & Chasemore branch in Saltdean and I would like to thank you for taking the time to leave this wonderful 5* review and recommendation. It is delightful to read that the team at Saltdean provided such a dedicated and friendly service throughout your sale and that you felt that you benefited from their professional approach. Kind regards. 

  • John Maguire, Midhurst 28-Jul-2017
    Customer Experience

    very unhappy.

    Poor communications, no follow-up. When challenged staff blamed each other.

    Customer Care 10-Aug-2017

    We are deeply sorry to read this. It is imperative that all of our customers receive the highest level or service and communication , and we would like to extend our sincere apologies for this shortfall in performance. Please be assured that all feedback is taken very seriously and we would like to thank you for bringing this to our attention. Many thanks

  • Gail, Felpham 26-Jul-2017
    Customer Experience

    Efficient , professional and friendly people.

    Absolutely fantastic customer service from start to finish. Professional but also friendly . We bought our bungalow through the Felpham office 11 years ago and they were excellent then, so we decided to sell my late mothers bungalow through them now. We made the right decision as Helen got us an excellent price for it. On the day Kerry valued the property we had the printed details in the letter box hand delivered after a couple of hours. That is what I call efficient service. Plenty of businesses could learn a lot from your Felpham office.

    Customer Relations Team 26-Jul-2017

    Hello Mrs Pattenden, Thank you so much for such an excellent 5 star review and recommendation. It is great to see that the team at King & Chasemore in Felpham were able to support you throughout the entire sale of your property. I will make sure your review is shared with the whole team at the branch. Our best wishes in all your endeavours

  • 22-Jul-2017
    Customer Experience

    My service feedback with Sales

    we had to ask for the manager to come to see us, we know he was un`well when we had our first meeting with Jasmine, but he didn't come to see us after he was back, we asked for our house testily be marketed when we agreed initial sale, this was not carried out

    Customer Relations Team 24-Jul-2017

    Hello, I am sorry to read of your concerns, however I would like to thank you for leaving us this feedback. If you would like to expatiate further then please send us an email at review@countrywide.co.uk Many thanks

  • Valued Customer 20-Jul-2017
    Customer Experience

    My service feedback with Sales

    King & Chasemore sold our property in the time period we required and kept us up to date regularly

    Customer Relations Team 22-Jul-2017

    Thank you for this great 5* review for King & Chasemore in Felpham. Its wonderful to see that you were kept up to date regularly and we sold your property within your time window.

  • Tony Tatman, Bodmin 18-Jul-2017
    Customer Experience

    Friendly knowledgeable service

    Really easy to deal with- nothing was too much trouble and our sale went smoothly in the end!

    Customer Relations Team 21-Jul-2017

    Thanks Tony for the great 5* Review! It's great to see that you were able to take advantage of the straightforward and friendly approach to estate agency shown time and again by King & Chasemore in Crawley Down that helped provide you with such smooth experience.

  • Cristian Trifan, Brighton 12-Jul-2017
    Customer Experience

    Great service

    Fast reliable and very professional service that you can expect from an estate agent. Highly recommend !

    Customer Relations Team 13-Jul-2017

    Hello Cristian, Thank you for the great review. As always, we are glad to hear excellent feedback about the service we provide to our customers. I will pass your comments on to everyone involved at King & Chasemore in the Lewes Road Brighton branch.

  • Valued Customer 07-Jul-2017
    Customer Experience

    Stress Free House Sale

    King & Chasemore provided an excellent, professional & helpful service at every step of the way with our house sale. We would unhesitatingly recommend K & C to anybody for an easy house selling experience! John & Elizabeth Smith

    Customer Relations Team 08-Jul-2017

    Thank you for the great recommendation! The King & Chasemore team in Hove are passionate about estate agency and work hard to ensure that each and every customer is supported throughout the entire sales process. It's great to see that you were able to benefit from their excellent service.